Privacy Policy

Last updated: August 13, 2026

Kumar Engineering India Pvt. Ltd. ("Company," "we," "us," or "our") operates the website https://kumarengineeringco.in (the "Site"), and manufactures plywood sanding, laminate sanding, calibrating, double dimensional saw, and related woodworking machinery. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit the Site, fill out a form, message us on WhatsApp, email us, or otherwise interact with us.

This policy is intended to comply, where applicable, with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and its Rules, as well as general international best practice (including concepts drawn from the EU GDPR and other privacy frameworks) for visitors from other regions.

By using the Site, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of the Site.

1. Who We Are

Kumar Engineering India Pvt. Ltd.

Khatri Industrial Area, Sampla-Beri Road, Sampla – 124501, Dist. Rohtak, Haryana, India

Email: marketing@kumarengineeringco.in / globalbiz@kumarengineeringco.in

Phone: +91-9811119274 / +91-8222931409 / +91-8222931402 / +91-8222931405

For the purposes of the DPDP Act, we act as the "Data Fiduciary" in relation to personal data collected through this Site.

2. Scope of This Policy

This policy applies to:

• Visitors browsing the Site
• Users who submit inquiries via our contact form, email, or WhatsApp
• Subscribers to any newsletter, catalog, or update list we may offer
• Job applicants who may contact us through the Site (if applicable)

It does not apply to information collected offline, through phone calls, in-person meetings, or through third-party platforms (such as LinkedIn, Facebook, Instagram, or YouTube) governed by their own privacy policies.

3. Information We Collect

3.1 Information You Provide Directly

• Full name
• Company / organization name and designation
• Email address
• Phone number
• Postal / billing / shipping address (for quotes and orders)
• Product interest, inquiry details, and message content
• Any documents or files you choose to send us (e.g., specification sheets)

3.2 Information Collected Automatically

When you browse the Site, we and our service providers may automatically collect:

• IP address
• Browser type, version, and language settings
• Device type, screen resolution, and operating system
• Pages visited, time spent on pages, click patterns, and referring/exit URLs
• Approximate geographic location (city/region/country level, derived from IP address)
• Date and time of visit

3.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies (such as pixels and local storage) to:

• Operate essential Site functions
• Remember preferences
• Analyze traffic and usage patterns (e.g., via Google Analytics or similar tools)
• Serve and measure advertising (via Google AdSense)

Types of cookies we may use:

You can control or disable cookies through your browser settings. Disabling cookies may limit some Site functionality.

3.4 Advertising via Google AdSense

This Site displays advertisements served by Google AdSense. Google and its partners use cookies (including the DoubleClick cookie) to serve ads based on your visits to this and other websites, and may use device identifiers or similar technologies for the same purpose.

• Learn how Google uses information from sites that use its services:https://policies.google.com/technologies/partner-sites
• Opt out of personalized advertising: https://adssettings.google.com
• Opt out via the Network Advertising Initiative:https://optout.networkadvertising.org/
• Opt out via the Digital Advertising Alliance (US) or Your Online Choices (EU), where applicable.

3.5 WhatsApp and Social Media

If you contact us via WhatsApp, standard WhatsApp/Meta data-collection and privacy practices also apply to that interaction, governed by WhatsApp's own privacy policy. Similarly, interactions with our LinkedIn, Facebook, Instagram, or YouTube pages are subject to those platforms' respective privacy policies.

4. How We Use Your Information

We use collected information to:

• Respond to product inquiries, quotation requests, and customer support messages
• Process and fulfil orders, and communicate about them
• Improve our website, products, and service quality
• Send requested information such as catalogs, brochures, or quotations
• Analyze website traffic, usage trends, and marketing effectiveness
• Serve and measure relevant advertising through Google AdSense
• Detect, prevent, and address technical issues, fraud, or misuse
• Comply with applicable legal, regulatory, tax, or accounting obligations

5. Legal Basis for Processing (Where Applicable)

Where relevant privacy law requires a legal basis for processing (e.g., for visitors from the EU/EEA, UK, or under the DPDP Act's consent framework), we rely on one or more of the following:

• Consent — e.g., when you voluntarily submit a form or opt in to communications
• Legitimate interest — e.g., improving our Site, responding to inquiries, basic security and analytics
• Contractual necessity — e.g., processing needed to provide a quote or fulfil an order
• Legal obligation — e.g., retaining records for tax or regulatory purposes

6. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers / processors who support Site operation (e.g., web hosting, email delivery, analytics, customer relationship management), under confidentiality and data-processing obligations
• Advertising partners (Google AdSense) for the purpose of serving and measuring ads, as described above
• Professional advisors (auditors, lawyers, accountants) where necessary
• Legal and regulatory authorities, where required by law, court order, or to protect our legal rights
• Business transfer recipients, in the event of a merger, acquisition, or sale of assets, subject to equivalent protection of your data

7. International Data Transfers

Some of our service providers (e.g., Google, cloud hosting providers) may process data outside India. Where personal data is transferred internationally, we take reasonable steps to ensure it receives an adequate level of protection, consistent with the DPDP Act's provisions on cross-border data transfer and any applicable government notifications restricting such transfers.

8. Data Retention

We retain personal information only as long as reasonably necessary to:

• Fulfil the purposes described in this policy
• Respond to and resolve inquiries or complaints
• Comply with legal, tax, accounting, or regulatory retention requirements
• Resolve disputes and enforce our agreements

When no longer needed, data is securely deleted or anonymized.

9. Data Security

We implement reasonable technical and organizational safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction, including access controls, secure hosting, and limiting data access to personnel who need it. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

In the event of a personal data breach that is likely to result in risk to you, we will notify affected individuals and the relevant authorities (including the Data Protection Board of India, where applicable) as required by law.

10. Your Rights

Depending on your location and applicable law (including the DPDP Act for individuals in India), you may have the right to:

• Access a summary of the personal data we hold about you and how it is processed
• Correct inaccurate or incomplete personal data
• Erase personal data that is no longer necessary for the purpose it was collected
• Withdraw consent at any time (withdrawal does not affect the lawfulness of processing carried out before withdrawal)
• Nominate another individual to exercise your rights in the event of death or incapacity
• Grievance redressal — raise a complaint about how we handle your data (see Section 11 below)

To exercise any of these rights, contact us using the details in Section 13. We will respond within the timelines required by applicable law.

11. Grievance Redressal (DPDP Act, 2023)

In accordance with Section 13 of the Digital Personal Data Protection Act, 2023, we have designated a Grievance Officer to address concerns and complaints regarding the processing of your personal data.

Grievance Officer

Kumar Engineering India Pvt. Ltd.

Khatri Industrial Area, Sampla-Beri Road, Sampla – 124501, Dist. Rohtak, Haryana, India

Email: grievance@kumarengineeringco.in

Phone: +91-8222931405

How it works:

• Submit your grievance in writing by email to the address above, describing the issue and any relevant details.
• We will acknowledge receipt of your grievance within 48 hours.
• We aim to investigate and resolve grievances within 7–30 days, depending on complexity, and will keep you informed of the status.
• If you are not satisfied with our response, you may escalate your complaint to the Data Protection Board of India, or pursue other remedies available under applicable law.

12. Children's Privacy

The Site is intended for business and professional audiences and is not directed at children. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

13. Third-Party Links

The Site may contain links to third-party websites, including our social media profiles (LinkedIn, Facebook, Instagram, YouTube). We are not responsible for the privacy practices, content, or security of any linked third-party sites. We encourage you to review the privacy policies of any external sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The "Last updated" date at the top of this page indicates when it was last revised. We encourage you to review this page periodically. Material changes may be communicated via a notice on the Site.

15. Contact Us

For general questions about this Privacy Policy or how we handle your data:

Kumar Engineering India Pvt. Ltd.

Khatri Industrial Area, Sampla-Beri Road, Sampla – 124501, Dist. Rohtak, Haryana, India

Email: marketing@kumarengineeringco.in / globalbiz@kumarengineeringco.in

Phone: +91-9811119274 / +91-8222931409 / +91-8222931402 / +91-8222931405

For data protection grievances specifically, contact the Grievance Officer listed in Section 11.